Shark provides plenty of robot vacuums that work on batteries. So you won’t have to constantly worry about plugging them into a power source. This allows them to move freely around the house and clean it properly. But, when the Shark robot won’t charge, you know there’s something wrong with it. This doesn’t particularly mean your vacuum is damaged. Before you discard the robot, ensure to try out the troubleshooting methods.
If you are facing the same issue, don’t worry! Today, we’ll discuss the shark robot vacuum not charging problem. Keep reading ahead to find out!
Why the Shark Robot Vacuum Won’t Charge?
The reasons for the shark robot vacuum not charging are as follows:
- The power switch is off
- RoboVac is unable to reach the dock
- Hardware damage
- Old battery
- Dirty charging plates
These are some reasons why the Shark robot won’t charge. Further, we’ll discuss the troubleshooting methods for this issue.
Troubleshooting Steps for the Shark Robot Vacuum not Charging
The Shark robot vacuum won’t charge issue arises due to power or location issues. You can easily fix these issues. Follow the steps below to troubleshoot the Shark robot vacuum not charging issue:
Power on the Vacuum
- Check that the Power button on the side of the vacuum is turned on.
- Ensure that the robotic cleaner is charged properly.
Manually Place the Vacuum on the Dock station
- Sometimes the vacuum cleaner can’t be set properly on the dock station, so place it manually.
- Also, clean the brushes of the vacuum so that it can easily go to the charging dock.
Check the Power Supply
- Make sure that the dock station is plugged into an active power source.
- If the power outlet is cracked or burnt, then plug it into another power outlet.
Clean the Charging Points
- Sometimes due to dirty charging points, the vacuum doesn’t charge sufficiently.
- So, clean the charging points with a soft bristle brush or cotton cloth.
Check the battery condition
- Occasionally, the dead or damaged battery causes charging issues.
- Therefore, to check the battery condition, power off your vacuum.
- If it is not turned on, then the battery will be dead.
Reboot the vacuum
- Sometimes issues may occur due to internal glitches or bugs.
- Hence, you can reboot your vacuum by removing the dock power cord and turning off the vacuum for at least 30 seconds to 1 minute.
- After plugging back the devices and turning on them again.
Reinsert the battery
- If battery contacts are clean and the vacuum is placed accurately on the dock but still does not charge, then you can try to reinsert the battery.
- For this, remove the battery case of the vacuum and set the battery again.
Check the Power cord
- Check the power cord on the dock station is not damaged.
- If it is faulty, then replace it immediately.
How to Clean the Charging Points?
The Shark robovac has two metal contact points that fit with the metal plates on the charger. The battery can only charge when these pieces are in contact. But sometimes they aren’t able to make contact.
You need to clean the points along with the metal plates. When the robovac starts charging, the battery indicator on the vac will blink. To ensure the robovac is charging, you can check the LED lights. Some other troubleshooting methods are as follows:
Check the Charging Dock for Damage There could be something wrong with the charging dock, preventing it from charging effectively. To check the charging dock is on and working effectively, a green light should be lit up from the side. Ensure to plug the charging dock into a working electrical outlet. Without a stable source of power, it won’t work.
Try plugging the dock into a different outlet to see if it’s working, then. Ensure to place the dock where there are no obstructions around it. It requires three feet of space on either side. It also must have a space of five feet in front of it. Now, the shark robot won’t charge issue should be eliminated.
Check/Replace the Battery. If the shark robot won’t charge issue persists, you need to check the battery. You can take out the battery and ensure it’s working fine. You can clean the battery and place it in properly again.
This might fix the Shark robot vacuum won’t charge issue. If the battery is old or you can see damage on it, you may need to replace it. Replacing the battery should eliminate the issue.
Bottom Line
These are some troubleshooting methods you can try to fix the Shark robot vacuum not charging issue. If there are any other difficulties you are having with your Shark robot vacuum, get in touch with our team right now!