A Shark robot vacuum without WiFi is just like a smartphone without the internet. It is important that you make sure your robot vacuum stays connected to a WiFi network. If you own a Shark robot, you already know how convenient it is to be able to manage or control your device through a smartphone. However, when you see your Shark robot vacuum not connecting to WiFi network, it’s like someone has snatched all your freedom.
Fear not, it is a very common problem faced by Shark robot vacuum users. Thankfully, we have got some of the most effective fixes that you can try yourself on your device. That means, no need for a professional technician! You heard that right!
This post will explain the possible causes of your Shark robot vacuum without WiFi and some tips and tricks to help you resolve the problem.
Reasons your Shark Robot Vacuum is not connecting to WiFi
There could be multiple reasons for your Shark robot not connecting to the internet. However, we have put down some of the most common root causes of your robot vacuum not connecting to a WiFi network.
- Robot vacuum is not within the range of the wireless router
When you have placed your router far away from the room or location where your Shark vacuum is operating, it might encounter issues with connectivity.
- Temporary internet outage at your service provider’s end
If the server at your ISP end is experiencing downtime, your Shark robot vacuum may again encounter issues using your internet connection.
- Outdated firmware of your Shark robot vacuum
The firmware of your Shark robot vacuum may require timely upgrades. If not updated, your Shark robot may fall prey to bugs, leading to WiFi connectivity issues.
- Shark robot’s battery is not charged/drained out
Insufficient battery levels of your Shark Robot vacuum can also lead to your robot misbehaving with the WiFi connectivity.
- Shark robot vacuum without WiFi 2.4GHz frequency
Smart home appliances like your Shark robot vacuum only support connectivity with the 2.4GHz network band of your WiFi network.
- Shark Clean app is outdated
If the Shark Clean app is outdated, it might not connect to the WiFi correctly.
Steps to fix the Shark robot vacuum not connecting to WiFi
This section of the post will take you through the troubleshooting instructions. We have put down some of the most effective tips and tricks to help you get rid of the problem. Follow the steps below;
1. Reboot your robot vacuum
Firstly, power Off the robot vacuum. Wait for a few seconds and then turn On the robot vacuum once again. Check whether it connects to the network or not.
2. Update the Shark Clean app
Make sure the Shark Clean app is not running on the outdated version. Uninstall the app and then reinstall the latest version from the Play Store or App Store.
3. Update your Shark robot vacuum
Go to the Shark Clean app and navigate to the Firmware Upgrade page. Update your robot vacuum’s firmware if it is available.
4. Check the power supply
Make sure the docking station is always connected to the power supply. The power outlet should not be faulty or else the battery won’t charge properly.
5. Bring the dock closer to the router
Make sure the docking station of the Shark robot vacuum is well within the range of the WiFi network or else you will see your Shark robot vacuum without WiFi.
Final thoughts
This post was all about the Shark robot vacuum not connecting to WiFi network. We hope that this post helped you learn all the necessary steps required to get rid of the problem. If you still come across any doubts or queries, kindly get in touch with our support team for assistance.